All information regarding your orders are listed here so that you can clear up any rising doubt.
Turn around – The turn around time with AllSet starts the minute you have made a full payment and we have all the information needed to complete your order ( like high resolution artwork, fonts, shipping info, ink type, etc). The most updated turn around will be listed on your quote and invoice.
Payment terms – All orders must be placed with a 50% deposit prior to the start of work. In case of check payments, the turn around time will start after the check clears.
Artwork – All prints should be submitted in 300 DPI or vector format.
Out of stock items – AllSet is not responsible for the items that are out of stock by suppliers or distributors.
Cancelled order due to buyer’s mistake – A $250 cancelled fee is charged for a request of change in the order, after work has been started on it.
Cancellation and restocking fees – Cancellations made after order has been placed will be charged $15 plus, additional charges will be made according to the services rendered.
Holidays – AllSet remains closed on national holidays and these days are not counted as business days when counted in turn around times.
Pricing – AllSet may change pricing without notice.
Garment Disclaimer – AllSet is not responsible for manufacture defects like colour inconsistencies, stitching errors, etc.
Notice of return – Buyer must make claims of defects within first 15 days of delivery to make required changes or arrange for return.
Modification of goods – Once merchandise is garment-dyed, washed, embellished or altered in any way, buyer cannot make any claim in relation to such merchandise. The seller is not responsible for loss during the garment dye/wash process.
Jurisdiction – Any transaction between the buyer and seller are governed by the law of the particular region.
Personal guarantee – In case of any credit extended to/by AllSet in discretion to its buyer, or the release of paid goods, the buyer unconditionally guarantees to AllSet and its successors, endorsees etc.
Agreement and Acknowledgement – After reading these terms and conditions, buyer authorizes AllSet to verify the credit of the company or individual, whose signature appears on this or any other document, asking for the release of credit information of buyer and/or guarantor, as requested by AllSet.